We are committed to maintaining high standards of safety, security, and confidentiality in handling your data. This policy explains how Ishmart Technoglobal Services Private Limited ("we") collects and uses information from you, the User, and provides detailed information across the sections below.
We may update or modify these Terms and Conditions at any time by posting revised versions on our Platform, without prior notice to users. In addition to these terms, we also maintain a Privacy Policy and service-specific terms, including those from third parties, that apply when using our services.
We commit to:
By accessing or using our products or services, you accept the terms of this Privacy Statement.
This Privacy Statement is governed by the Information Technology Act, 2000, and other relevant Indian laws, with exclusive jurisdiction resting with the courts in Mumbai. The policy aligns with the requirements of ISO 27001 for information security management.
This Privacy Statement details how we collect, use, share, retain, transfer, and store your Personal Data. When you register on our website or app, compliance with this policy is mandatory. We use your data solely for legitimate purposes while respecting your privacy. Your continued use of the platform constitutes consent to our collection, use, and disclosure of personal information— including Sensitive Personal Data—in accordance with this policy.
You have the right to understand how this policy affects you. If you submit information about another individual, you confirm that you have obtained their consent for the intended purpose.
For the purposes of this policy, “Personal Data” means any information that can identify you as an individual—such as an email address linked to your social media. “Sensitive Personal Data” refers to highly confidential details not publicly available, such as financial or identity records. Information already accessible in the public domain, disclosed under the Right to Information Act, 2005, or released under applicable laws does not qualify as Sensitive Personal Data.
To deliver services tailored to your needs, we collect necessary Personal Data as required by law when you use our website or app. The types of data include:
Data received from Google APIs will be used in compliance with Google’s User Data Policy, including Limited Use provisions.
We collect your Personal Data primarily to ensure a secure, efficient, and seamless experience on our platform. This enables us to personalize services, detect misuse, and continuously improve. Where possible, we indicate whether data fields are mandatory or optional. Failure to provide required information may prevent us from delivering requested services.
With your consent, we may use your data for other lawful purposes, which we will clearly communicate. Uses include:
Data accessed from your email inbox (via your email provider) will only be used to enable specific features on our app or website. Any further use will require your explicit consent.
Access to your Personal Data is limited to individuals with a legitimate need. All sharing complies with Data Protection Rules and international standards. We may share your data with:
Your data may be stored on our servers or those of trusted third-party partners. We do not transfer Personal Data to countries outside India where such transfers are restricted by law.
Data access is granted only to personnel who require it for their duties and to third parties with a valid reason and your consent. Transfers occur only to recipients offering data protection equivalent to that required under the IT Act and the Data Protection Rules, 2011.
In the event of a corporate transaction—such as a merger, sale, or reorganization—your Personal Data may be transferred. Any successor entity may continue using your information as described in this policy.
We implement industry-standard technical and organizational safeguards to protect your data against unauthorized access, misuse, or disclosure. Measures include access controls, firewalls, intrusion detection systems, and anti-virus software, applied both online and offline. While we take extensive precautions, no system is entirely immune to risks such as hacking or data breaches. Therefore, we cannot guarantee absolute security.
You have the right to update and correct your Personal Data. Additionally, you may exercise other data protection rights, including:
We retain your Personal Data only as long as necessary to fulfill the purposes outlined, or as required by law. Typically, this means retention while your account is active or services are ongoing. After account cancellation or deactivation, we may keep your data for up to 24 months as part of standard business practice.
Certain details (e.g., name, address) may be locked upon entry, requiring a formal process for changes. You can learn more through self-help tools in the app.
To make a request, contact us at careismartinfo@gmail.com. We will respond in accordance with applicable legal requirements.
Please note that this Privacy Policy may be updated at any time without advance notice. We encourage you to review it periodically. Changes take effect from the published date. We welcome your feedback or questions about this policy.
